Informazioni Legali Aggiuntive

This section provides additional legal information regarding prices, payments, shipping, withdrawal rights, and data protection, to enable consumers located in Italy to understand the applicable regulatory framework before purchasing.

Ⅰ. General Information

This additional legal information aims to clarify certain essential aspects of the purchasing process, referring to the current provisions of the European Union and Italian law on consumer protection.

Ⅱ. Scope of Service

This information applies to the following conditions:

  • Website: https://falegnameriabisbiglia.com

  • Service recipients: consumers residing in Italy

  • Pricing structure: amounts shown include 22% Italian VAT and applicable charges

  • Delivery method: DDP (Delivered Duty Paid) model used, with duties and charges included in the displayed price

Ⅲ. Shipping and Delivery

Regarding shipping, the following general guidelines apply:

  • Shipping location: United States

  • Carriers used: transportation may be entrusted to UPS, DHL, or FedEx, with tracking available

  • Handling times: after payment confirmation, the order normally enters processing and is shipped within 1–3 business days

  • Estimated delivery times: within Italy, approximately 9–15 business days, with possible variations for remote areas

  • Customs documentation: each shipment is accompanied by documents conforming to European Union requirements

Ⅳ. Prices and Taxes

Regarding prices and taxes, it is specified that:

  • the displayed amounts include 22% VAT;

  • the DDP method includes duties and related costs;

  • no additional charges are separately indicated at the time of delivery;

  • customs formalities are handled according to applicable procedures.

Ⅴ. Right of Withdrawal and Returns

Pursuant to Directive 2011/83/EU, in cases provided for by law, the right of withdrawal may be exercised within 14 business days of product receipt.

Requests must be submitted as described in the Return, Refund, and Replacement Policy, which governs the conditions, timing, and necessary information for handling claims.

Ⅵ. Payments and Data Protection

Regarding payments and data processing:

  • payment operations are handled by entities compliant with the PCI-DSS standard;

  • sensitive full banking data is not stored;

  • information transmission occurs via HTTPS protocol;

  • personal data processing is carried out in compliance with Regulation (EU) 2016/679 – GDPR, according to principles of lawfulness, transparency, and control by the data subject.

Ⅶ. After-Sales Assistance

After-sales assistance requests must be submitted as indicated in the Return, Refund, and Replacement Policy.

Requests are handled based on the information provided and the stated operating hours.

Ⅷ. Contacts

For questions regarding this Additional Legal Information or applicable policies, you can use the following contact details:

  • Address: Via Pera 41, 17021 Alassio, Italy

  • Phone: +39 393 215 2060

  • Email: info@falegnameriabisbiglia.com

  • Hours: 9:00 AM to 6:00 PM (Central European Time, CET)

Ⅸ. Applicable Law and Dispute Resolution

This legal information is governed by the Italian Consumer Code and European Union consumer protection regulations.

In case of disputes, a consensual solution is preferred; if this is not possible, jurisdiction is attributed to the competent Italian courts.

Ⅹ. GDPR and User Rights

Pursuant to Article 27 of the GDPR, a representative in the European Union has been designated, contactable at the following address:

  • Email: info@falegnameriabisbiglia.com

Users can exercise their rights under the GDPR, including access, rectification, erasure, restriction of processing, data portability, and objection, using the contact details provided above.