Contattaci
This section provides contacts and some operational guidelines for information requests, order-related communications, and after-sales support. Please use the contact details provided when necessary.
Ⅰ. Contact Details
You can contact us through the following channels, referring to the indicated hours:
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Address: Via Pera 41, 17021 Alassio, Italy
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Phone: +39 393 215 2060
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Email: info@falegnameriabisbiglia.com
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Hours: 9:00 AM to 6:00 PM (Central European Time, CET)
To facilitate the verification of requests, it is advisable to include the order number or a brief description of the case.
Ⅱ. Refund Timelines
For refund requests, the following guidelines generally apply:
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after verifying eligibility, the request is entered into the processing flow, normally within 1-3 business days;
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the actual crediting may take 10-15 business days, depending on banking processes or payment circuits.
If the amount is not visible within a reasonable period, you can contact support by providing the order references.
Ⅲ. Communications and Feedback
Communications received are used for managing requests and for informational support.
Any observations contribute to process monitoring and updating available information, in compliance with applicable policies.